Last updated: November 7, 2026

1. About Us & Company Information

These Terms and Conditions govern purchases and use of digital training supplied by Riley Works Consulting Ltd (trading as Riley Works Consulting).

  • Registered Address: 71–75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
  • Company Number: 17447567
  • VAT Status: Not VAT registered
  • Contact Email: hello@getrileyworks.com

2. The Course

Introduction to Interviewing is an online, self-paced digital training course comprising video lessons and quizzes. The advertised course description, contents, and purchase price displayed at checkout form part of your contract. We reserve the right to make reasonable updates or improvements to course materials that do not materially reduce the quality or scope of the training provided.

3. Ordering, Pricing & Payment

  • Pricing: All prices are clearly displayed before payment confirmation. As Riley Works Consulting Ltd is not VAT registered, no VAT is added to your transaction.
  • One-Off Payment: Payment is taken as a single, one-off transaction through your selected payment gateway (Stripe or PayPal). This is not a recurring subscription.
  • Order Acceptance: Contract formation occurs, and your order is accepted, once payment succeeds and we issue confirmation of your student enrolment.

4. Access Period & Account Security

  • 365-Day Access: Purchasing a course grants you a personal, non-exclusive, non-transferable licence to access course materials for 365 days from successful enrolment.
  • Personal Use Only: Access credentials are strictly for the registered purchaser. Sharing account logins, transferring access, or reselling content is strictly prohibited.
  • Account Suspension: We reserve the right to suspend or terminate accounts engaging in serious misuse or unauthorized credential sharing, acting reasonably and proportionately.

5. Technical Requirements & Availability

Accessing the course requires a suitable device, an active internet connection, and an updated web browser. While we strive to maintain high platform availability via our hosting infrastructure (Hostinger), uninterrupted service cannot be guaranteed. If a technical fault prevents access, please notify customer support so we can investigate and resolve the issue.

6. Intellectual Property Rights

All video lessons, text, graphics, quiz questions, branding, and platform materials belong to Riley Works Consulting Ltd or its licensors. You may not record, copy, redistribute, upload, or commercially exploit any course content without our express prior written permission.

7. Educational Nature & Disclaimer

Our training offers practical guidance based on professional experience. The course does not guarantee interview invitations, job offers, promotions, or specific financial outcomes. You remain entirely responsible for your own job applications, career choices, and professional decisions.

8. Digital Content Delivery, Cancellation & Refund Rights

  • Consumer Rights: Your statutory legal rights under UK law are not affected by these terms.
  • Immediate Access Waiver: In accordance with UK Consumer Contracts Regulations, by placing an order and ticking the express consent box at checkout, you request immediate performance (access to digital content) upon purchase and expressly acknowledge that you lose your statutory 14-day cooling-off/cancellation period once supply has commenced.
  • Refund Policy: For details on technical refunds, duplicate transactions, or faulty content remedies, please consult our published Refund Policy.

9. Limitation of Liability

Nothing in these terms excludes or limits our liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, or statutory remedies for faulty digital content. Subject to this, we are not liable for business losses or damages that were not reasonably foreseeable at the time of purchase.

10. Data Protection & Cookies

We process your personal information and utilize functional session cookies in accordance with our Privacy Policy and Cookie Policy.

11. Governing Law & Jurisdiction

These terms are governed by and construed in accordance with the laws of England and Wales. Consumers residing outside England and Wales retain any mandatory legal protections provided by the laws of their country of residence.

12. Contact & Complaints

If you have any questions, feedback, or technical complaints regarding your purchase, please contact us at hello@getrileyworks.com.